Privacy Policy

Welcome to easyEB2.com ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

a. Personal Information

When you register or interact with our website, we may collect personal information such as:

• Name
• Email address
• Phone number
• Contact information
• Account credentials
• Uploaded files

b. Uploaded Files

Our service allows you to provide information about yourself and upload your CV ("Uploaded Content") in order to get an assessment of your EB-2 NIW case with our AI agent.

c. Call Recordings

When you engage in a consultation call with us, we may record the call for quality assurance, training, and to enhance our services. These recordings may include the information you provide during the call.

d. Usage Data

We may collect information on how the service is accessed and used, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of access
• Unique device identifiers
• Interaction data (e.g., features used, actions taken)

e. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes:

• Session cookies
• Preference cookies
• Security cookies
• Analytics cookies (e.g., Google Analytics)

2. How We Use Your Information

a. To Provide and Maintain Our Service

• Process and manage your account
• Store and manage your Uploaded Content
• Facilitate consultation calls and connect you with legal firms
• Improve user experience and functionality

b. To Communicate with You

• Respond to inquiries or requests
• Provide updates, newsletters, and promotional materials (with your consent)
• Send administrative information, such as changes to our terms and policies

c. For Compliance and Legal Obligations

• Enforce our Terms of Service
• Prevent fraudulent activities
• Comply with applicable laws and regulations

d. To Analyze and Improve Our Services

• Monitor usage and performance
• Conduct data analysis and testing
• Develop new features and services

e. To Provide Personalized Advice

• Use your information and call recordings to assess your eligibility and provide tailored advice for your EB-2 NIW application.
• Share your information with partnered legal firms to facilitate further legal assistance and assessment if needed.

3. Payment Processing

We use Stripe as a third-party payment processor. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to their Privacy Policy. We do not store your full credit card details on our servers.

Stripe's Privacy Policy: https://stripe.com/privacy

4. Data Security

We implement commercially reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data during transmission using SSL/TLS protocols
• Secure storage solutions with restricted access
• Regular security assessments and updates
• Compliance with industry standards for payment processing

5. Data Retention

a. Personal Information

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

b. Uploaded Content

Your Uploaded Content is stored on our secure servers to facilitate your use of the services. You can delete your files at any time through your account settings. If you request account deletion, we will remove your Uploaded Content from our active servers.

c. Call Recordings

Call recordings are retained for a period necessary to fulfill the purposes outlined in this Privacy Policy, such as quality assurance and service improvement. After this period, recordings are securely deleted.

6. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Service Providers: Trusted third-party companies who assist us in operating our website, providing services to you, or processing transactions, under confidentiality agreements.
• With Legal Firms: Partnered legal firms to provide you with expert legal assistance and further assessment of your EB-2 NIW case.
• With Analytics Providers: Third-party analytics services that help us understand website traffic and usage (e.g., Google Analytics).
• For Legal Reasons: If required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies used include:

• Essential Cookies: Necessary for the operation of our website.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

8. Your Rights and Choices

a. Access and Update

You have the right to access and update your personal information stored with us. You can do this by logging into your account settings.

b. Deletion

You may request the deletion of your personal information and Uploaded Content by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.

c. Opt-Out

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

d. Do Not Track Signals

Our website does not respond to "Do Not Track" signals. However, you can manage your cookie preferences as described above.

9. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including:

• Implementing standard contractual clauses approved by relevant regulatory authorities.
• Adhering to applicable data protection regulations.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. Third-Party Links

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.